Utilities & Critical Infrastructure

Utility & Critical Infrastructure Security in California

Patrols, camera towers and on-site officers for substations, service yards, pump stations and remote infrastructure — supporting the utility’s own physical security plan.

Infrastructure focus

Substations, yards and remote sites.

Route patrols

Many sites, one patrol plan.

Remote monitoring

Towers for off-grid sites.

Documented

Logs that support your plan.

Quick answer

How is utility infrastructure protected in California?

Large transmission owners and operators must follow NERC CIP-014 for qualifying substations — risk assessment, third-party verification, threat evaluation and a physical security plan. Across all utility sites, the most common problems are metal theft and vandalism; in California, maliciously cutting or damaging electrical, telephone or cable lines (including backup batteries and power supplies) is a crime under Penal Code §591. Contract security supports the utility’s plan with patrols, monitoring and on-site officers.

Key facts

The challenge

Remote sites, high consequences

Infrastructure is spread out, often unstaffed, and critical when it fails.

Remote, scattered sites

Substations and pump stations far from police response.

Metal theft outages

Copper theft damages equipment and causes outages.

Supporting compliance

Contractors must support the utility’s physical security plan precisely.

Coverage options

Utility security services

Combine services into one program.

Mobile patrol

Randomized patrols, lock-ups and alarm response.

Camera towers

Solar surveillance units for open sites.

Remote video monitoring

Live operators with voice-down and dispatch.

On-site officers

Fixed posts at gates, entrances and lobbies.

Our standards

What every utility post includes

The same standard on every shift.

Written post orders

Duties and escalation contacts approved by you.

Hourly photo reports

Timestamped photos and notes.

Supervisor field checks

Unannounced visits.

BSIS-licensed officers

Guard Card and background check.

Before you hire

Questions to ask a utility security company

Here is how we answer.

Ask the vendorSafeguard On Demand
Can you support our CIP-014 plan?Yes — officers and patrols follow the measures in your plan; the plan itself stays with the utility.
Can you patrol many remote sites?Yes, with route patrols and GPS-verified check-ins.
Do you offer camera towers?Yes, solar-powered and monitored.
Will we get documentation?Yes — patrol logs and incident reports.
Do you provide fire watch?Yes, when systems are impaired.
Is there a long-term contract?No long-term contract.
Safeguard 05 marked patrol vehicles optimized

Who we protect

Infrastructure we protect

Infrastructure security is about consistency — the same checks, at every site, every night.
David Nawabi
President & CEO, Safeguard On Demand

How it works

How utility security starts

A short, documented process.

01

Site review

Property, hours and incident history reviewed.

02

Post orders

Duties and contacts written and approved.

03

Officer orientation

Officers learn the site before day one.

04

Reports & review

Shift reports and regular check-ins.

Choosing coverage

Patrols or camera towers for remote sites?

For many scattered sites, route patrols with GPS check-ins are the most efficient coverage. Sites without power or cameras benefit from solar camera towers with live monitoring. Critical or high-risk sites may need an on-site officer.

Federal & California rules

Infrastructure security rules

NERC CIP-014 applies to transmission owners with qualifying stations and substations (500 kV and above, and certain 200–499 kV sites) and to transmission operators. Covered entities must perform a risk assessment, obtain third-party verification, evaluate threats and implement a physical security plan.

California Penal Code §591 makes it a crime to maliciously cut, remove or obstruct electrical, telephone or cable lines, including backup batteries and power supplies. Copper theft valued over $950 is grand theft under Penal Code §487j.

Every officer must hold a BSIS Guard Card and work for a licensed private patrol operator — 8 hours of Power to Arrest and Appropriate Use of Force training before registration, 32 more hours within six months, and 8 hours of continuing training every year. Verify any company or officer on the state’s DCA License Search.

Security checklist

Budgeting

What affects the cost of utility security

We do not publish one-size rates. These factors move the price.

Hours of coverage

24/7, nights only or business hours.

Armed vs. unarmed

Armed posts cost more.

Guard vs. patrol

Patrols cost less than full-time posts.

Site size

Acreage, buildings and entrances.

Location and risk

Site history and neighborhood.

Contract length

Short-term vs. ongoing.

Utility security FAQs

A reliability standard requiring physical security plans for qualifying transmission substations.

Yes — Penal Code §591 covers malicious damage to power, telephone and cable lines.

Yes, with route patrols and GPS check-ins.

Yes, for sites without power or cameras.

Across 13 California counties from offices in Santa Ana, Los Angeles (Northridge), San Diego, the Inland Empire, Sacramento and Silicon Valley.