High-Rise Buildings

High-Rise Building Security in California

Lobby and concierge officers, tenant access control, floor and garage patrols and life-safety support for office and residential towers — one coordinated team for the whole building.

Tenant access control

Badges, visitors and deliveries.

Floor patrols

Stairwells, floors and roofs.

Life-safety support

Alarm response and drills support.

Garage security

Vehicles and parkers protected.

Quick answer

What does high-rise building security include?

High-rise security combines lobby and concierge officers who manage tenant access, visitors and deliveries; floor, stairwell and garage patrols; and life-safety support — responding to fire alarms, assisting with elevator recall and evacuations, and supporting required drills. California requires an approved fire safety and evacuation plan for every high-rise building, and Los Angeles requires annual fire drills for commercial high-rises under the building’s Fire Safety Director.

Key facts

The challenge

Many tenants, many entrances, one building

Towers combine office tenants, visitors, contractors and parking in a single vertical space.

Tenant access and tailgating

Badges, visitors and contractors across dozens of tenants.

Life-safety readiness

Alarm response, drills and plans must be current for inspections.

Garage crime

Vehicle break-ins and trespass in parking levels.

Coverage options

High-rise security services

One coordinated team.

Lobby & concierge

Tenant access, visitors and deliveries.

Floor & stairwell patrols

Interior rounds and after-hours checks.

Garage patrols

Parking levels and vehicle crime.

Fire watch

Coverage when life-safety systems are impaired.

Our standards

What every high-rise post includes

Coordinated with building management.

Building post orders

Access, alarm and evacuation procedures.

Tenant coordination

Access lists and contacts per tenant.

Daily logs

Visitors, deliveries and incidents.

BSIS-licensed officers

Guard Card verified.

For building managers

Questions to ask a high-rise security provider

Here is how we answer.

Ask the vendorSafeguard On Demand
Can officers support fire alarm response?Yes — following your fire safety and evacuation plan and fire department direction.
Can you support required drills?Yes, working with your Fire Safety Director and building engineers.
Can you manage tenant access lists?Yes, in your access control system.
Do you patrol garages?Yes.
Can you provide fire watch if systems are impaired?Yes.
Is there a long-term contract?No long-term contract.
Safeguard On Demand security officer on post in the lobby of a California medical clinic

Buildings we protect

Security for towers of every kind

Office, residential and mixed-use.

In a high-rise, the lobby officer is the building’s first impression and its first responder.
David Nawabi
President & CEO, Safeguard On Demand

How it works

How high-rise security starts

Coordinated with management and engineering.

01

Building review

Lobbies, floors, garage and life-safety systems.

02

Post orders

Access, alarm and evacuation procedures.

03

Officer orientation

Fire control room, systems and tenants.

04

Logs & review

Daily logs and regular reviews.

Choosing coverage

Concierge, uniformed or both?

Class A office and luxury residential towers usually use concierge security officers in the lobby, with uniformed officers for floor patrols, loading docks and garages. Buildings with public-facing tenants may prefer uniformed lobby officers for visible deterrence — see reception and lobby security.

When sprinklers or alarms are impaired during work, add a fire watch. Overnight, remote video monitoring can supplement a reduced staff.

California requirements

High-rise life-safety rules

The California Fire Code requires an approved fire safety and evacuation plan, prepared and maintained under Section 404, for every high-rise building. In Los Angeles, commercial high-rises must hold fire drills at least once a year under the direction of the building’s Fire Safety Director, and LAFD issues Certificates of Fitness for people who deliver high-rise life-safety training. Other cities set their own rules — check with your local fire department.

Security officers support these programs by knowing the plan, responding to alarms and helping occupants evacuate under fire department direction. Every officer must hold a BSIS Guard Card and work for a licensed private patrol operator — 8 hours of Power to Arrest and Appropriate Use of Force training before registration, 32 more hours within six months, and 8 hours of continuing training every year.

High-rise checklist

Budgeting

What affects the cost of high-rise security

Priced to your building.

Hours

Business hours or 24/7.

Posts

Lobbies, docks and garages.

Service level

Concierge vs. uniformed.

Building size

Floors and tenants.

Garage

Parking levels.

Life-safety duties

Drills and fire watch.

High-rise security FAQs

Yes. The California Fire Code requires an approved fire safety and evacuation plan for every high-rise.

Commercial high-rises in Los Angeles must hold fire drills at least once a year under the Fire Safety Director.

Yes — badges, visitors and deliveries.

Yes, in business attire.

Across 13 California counties from offices in Santa Ana, Los Angeles (Northridge), San Diego, the Inland Empire, Sacramento and Silicon Valley.

Where we provide this coverage

Posts are staffed from the nearest of our six California offices — same day in most areas. Free assessment: (800) 640-2327.