- May 8, 2020
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One of the most undervalued and underutilized security resources is your security company’s dispatch. When you have access to dispatch operators 24 hours per day and 7 days per week, you have both a wealth of knowledge and an extensive amount of training at your fingertips. You may not want to overwhelm your security company’s dispatch operator with small issues, but it is important to take advantage of this valuable resource where appropriate. Here are some times when it is the right call to contact your security company’s dispatch:
When You Have an Immediate Concern
If you’ve experienced some suspicious activity around your home, it’s a good idea to call your dispatch operator. To be clear, in the event of an emergency, leave dispatch for later. If, however, you wake up and find that there is a suspicious individual lingering near your house and watching you, this is the right time to contact your security guard services in Orange County. It’s always useful to contact dispatch when you have a new security concern.
When You Need to Inform Your Whole Team
There may be times when you need to be able to get in touch with your security team and have them hear the same information quickly. If, for example, you have a team of security guards that patrol your warehouse and the warehouse hours of operation are going to be changing, give dispatch a call. They can pass this vital information on to your security guards quickly and efficiently. This method of communicating with security guard companies in Orange County ensures that neither you nor your security team is wasting any time.
When You Have Questions
In the event that you are unsure about your orange county private event security or need clarification, give dispatch a call. Have questions about how the CCTVs installed by your security company work? Your dispatch operators have information that can help you. Want to clarify when your security guard patrols are supposed to start? This is also a useful question for dispatch. Questions asking for clarification or more information are well placed when you direct them toward dispatch. Your dispatch operators have access to lots of information about your security services support and your individual account information. There’s really no need to feel unsure – placing a call to dispatch can give clarity.